Benefits & Privileges

  • What is a subscription?
    A subscription is a package of concerts you purchase in advance. Typically on a single night of the week, a full series guarantees you a specific seat for each concert. Full series go on sale ahead of our Create Your Own packages and are seated first and get the best possible seats, which can be renewed every season. Full Series subscribers are also at the front of the line for upgrading their seats in future seasons.
  • Why subscribe?
    For better seats at a lower price, scheduling freedom and much more!

    Best Possible Seats

    Seated before the general public, subscribers get the best possible seats.

    Schedule Freedom Schedule conflict? No problem. Just exchange your tickets for any other subscription concert in the season. You can exchange your tickets online, over the phone, via mail or in person.

    Insider Access to Great Seats First chance to grab tickets for the concerts you want, and exclusive access to the priority waiting list for sold-out shows.

    Subscriber Premium Rewards Save at restaurants, bookstores, parking garages, and more.
  • What are Add-On tickets?
    Subscribers can order additional individual tickets at the discounted subscription rate all year long, even after single tickets go on sale to the general public in August 2017.
  • Can Add-On tickets be seated next to my subscription seats?
    If tickets are available next to your subscription tickets we will seat you together, however this is not usually the case since subscription seats are in high-demand locations.
  • What if I'm unable to attend a concert?
    Ticket Exchanges and Ticket Donations for the 2017–18 season will be available in late summer, 2017

    You can exchange your tickets, donate them back to the Philharmonic for possible re-sale, or transfer your tickets to a friend. Here's how:
    Subscribers may exchange tickets for another subscription concert as long as tickets are available.
    In Person: Visit the David Geffen Hall Box Office up to two hours before the scheduled concert time to exchange tickets.
    By Mail: Send your exchange request to:

    New York Philharmonic Exchange Desk
    10 Lincoln Center Plaza
    New York, NY 10023-6970

    Your request must be received no later than 48 hours before the start time of the concert you are cancelling.
    On the Phone: Call Customer Relations at (212) 875-5656 Monday through Friday 10:00AM–6:00PM, Saturday 1:00PM–6:00PM, and Sunday 12:00PM–5:00PM. Phone exchanges must be completed at least two hours before the concert you wish to attend.
    You can give your tickets to a friend. Now we make it easy for you to pass your tickets to your friend. Just call (212) 875-5656 at least 2 hours before concert time to have the tickets transferred to your friend's name and held at will call.
    You may donate your tickets, which qualifies as a tax-deductible contribution to the New York Philharmonic. There are no refunds of purchased tickets and subscriptions.
  • Subscriber Benefits
    • Best Seats & Prices
      Purchase your subscription seats at a discounted price and save on additional tickets to subscription concerts all season long.
    • Flexibility
      Enjoy easy ticket exchange with no fees (available online or by phone), saving you $20 per ticket exchange.
    • Special Events & Insider Access
      Attend Q&A sessions with Philharmonic musicians and guest artists. Plus, get exclusive access to the priority waiting list for sold-out concerts.
    • Subscriber Premium Rewards
      Enjoy discounts at a variety of area restaurants.




How to Buy



Payment

  • May I make a contribution when I subscribe?
    Yes! Contributions keep the Orchestra alive. Although our concerts are often sold out, ticket sales cover less than half of our costs. You can include a contribution whether you subscribe online, in person, or by mail, fax, or phone. (Online, you will have an opportunity to make a contribution when you check out.)

    In addition to ensuring the high level of performing excellence for which the New York Philharmonic is revered worldwide, your contribution also enhances the benefits of being a subscriber! Depending on the amount of your gift, you may enjoy the benefits of being a Friend or Patron of the Philharmonic. Please include a tax-deductible gift with your subscription today! To learn more about the benefits of giving, please see the Membership Programs section. You may also call our Friends Office at
    (212) 875-5381 or our Patron Office at (212) 875-5690.
  • Should my payment be for my first or second-choice section?
    When you order, your first-choice seating section is used to calculate the price. If we cannot seat you in your first-choice section, you will receive a refund for the difference between your first and second choices; if your second choice is more expensive, you will be charged for the difference.
  • Which credit cards do you accept?
    We accept the following major credit cards: American Express, MasterCard, Diners Club, Visa, and Discover.
  • May I pay with more than one credit card?
    Multiple credit cards are not accepted for a single online transaction. Multiple credit cards are accepted via mail, fax, and phone.
  • May I pay a deposit to reserve my subscription?
    We must have your payment in full in order to process your order and reserve your seats; deposits cannot be accepted.


Seating & Pricing



Ticket Exchange

  • Can I purchase additional tickets with my exchange?
    Yes, subject to availability, you can purchase additional individual tickets when you exchange your tickets.
  • Which tickets and concerts are eligible for exchange?
    Subscription concerts are eligible for exchange into other subscription concerts. Special Events are exchangeable into other Special Events. Events outside of David Geffen Hall are not available for exchange. Single tickets (tickets purchased outside of a subscription) are only available for exchange online or at the David Geffen Hall Box Office. Single tickets accrue a $20 per ticket exchange fee. Discounted single tickets are not available for exchange.
  • Is there a fee for exchanging tickets?
    Subscription Tickets and Add-On tickets can be exchanged at no additional fee (however, there may be an additional charge if the new concert or seats are a higher price). Individual ticket orders purchased outside of a subscription will accrue a $20 per-ticket exchange fee. Open Rehearsals will accrue a $5 per-ticket exchange fee.


Redeeming FlexPasses

  • How many concert tickets can I get with my FlexPasses?
    Each FlexPass can be exchanged for one ticket to any Evening or Matinee concert, subject to availability—excluding premium subscription concerts, special events, and events outside of David Geffen Hall.
  • How do I redeem my FlexPasses?

    Online: You may "exchange" your FlexPass for a selected concert via these online instructions.

    In Person: Bring your FlexPass tickets to the David Geffen Hall box office, Monday through Saturday 10:00AM–6:00PM, or Sunday 12:00PM–6:00PM. (On concert nights, the Box Office remains open until one half-hour after the concert begins.)

    By Mail: Mail in your request and FlexPasses to:

    New York Philharmonic, Customer Relations
    10 Lincoln Center Plaza
    New York, NY 10023-6970

    By Phone: Call Customer Relations at (212) 875-5656 Friday 10:00AM–6:00PM, Saturday 1:00PM–6:00PM, and Sunday 12:00PM–5:00PM. Phone exchanges must be completed at least two hours before the concert you wish to attend.
  • Can I purchase additional tickets with my FlexPass redemption?
    Yes, subject to availability, you can purchase additional individual tickets when you redeem your FlexPass.
  • Which concerts are eligible for FlexPass exchanges?
    FlexPasses can be exchanged into any non-premium subscription concert in David Geffen Hall, subject to availability.
  • Do I have to exchange my FlexPasses all at once?
    No. You may exchange your FlexPasses at any time throughout the season, for an individual concert or for several. We urge you to redeem your FlexPasses as soon as possible. Toward the end of the season, many concerts sell out, thereby limiting the available choices. We're sorry, but unused FlexPasses cannot be returned for a refund or used the following season.
  • What should I do if there aren't any FlexPasses linked to my account when I log in?
    If you are a subscriber and have no tickets linked to your account, it is possible you have created a duplicate account. Please call (212) 875-5656, or email CustomerService@nyphil.org for assistance.
  • Is there a fee for exchanging FlexPasses?
    There are no fees for exchanging FlexPasses. You will NOT need to enter your credit card number.


Location and Event Information

  • Where do the concerts take place?
    Unless otherwise noted, all concerts take place at David Geffen Hall, the Home of the New York Philharmonic. David Geffen Hall is located at Lincoln Center, West 65th and Broadway in Manhattan's Upper West Side.
  • How do I get to David Geffen Hall?
    You may visit our Plan Your Visit page for directions on how to get to David Geffen Hall, Parking, restaurant recommendations, and more.
  • What if dates, artists or programs change?
    Occasionally there are unavoidable changes to the originally-announced concert date, guest artist or program, and we strive to notify you via phone or email when this happens. Your tickets for such concerts are valid regardless of the change and are not refundable.
  • If you deposit my check does that guarantee my seating?
    No, we deposit all checks immediately upon receipt as a matter of sound financial practice. If an adjustment to your bill is subsequently required due to a change in seating, we will make the adjustment at that time.