The New York Philharmonic

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Benefits & Privileges

How to Buy

Payment

Seating & Pricing

Ticket Exchange

Redeeming FlexPasses

Location and Event Information


Benefits & Privileges

What is a subscription?

A subscription is a package of concerts you purchase in advance. We offer three basic types of subscriptions; each delivers preferred seating, substantial savings, and easy ticket exchange privileges:

Full Series: sets of concerts, typically on a single night of the week, that guarantee you a specific seat for each concert. Full Series go on sale first and are seated first; they get the best possible seats, which they can renew each season for as long as they like. Full Series subscribers also are at the front of the line for upgrading their seats in future seasons.

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Why subscribe?
For better seats at a lower price, scheduling freedom and much more!

  • Best Possible Seats
    Seated before the general public, Subscribers get the best possible seats.

  • Schedule Freedom Schedule conflict? No problem. Just exchange your tickets for any other subscription concert in the season. You can exchange your tickets online, over the phone, via mail or in person.

  • Insider Access to Great Seats First chance to grab tickets for the concerts you want, and exclusive access to the priority waiting list for sold-out shows.

  • Subscriber Premium Rewards Save at restaurants, bookstores, parking garages, and more.

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What are Add-On Tickets?

Full and Create-Your-Own subscribers can order additional individual tickets at the discounted subscription rate all year long, even after single tickets go on sale to the general public in August 2014. Thereafter, subscribers may continue to purchase Advance Purchase tickets before they go on sale to the general public in late August.

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Can Add-On tickets be seated next to my subscription seats?
If tickets are available next to your subscription tickets we will seat you together, however this is not usually the case since subscription seats are in high-demand locations.

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What if I'm unable to attend a concert?
You can exchange your tickets, donate them back to the Philharmonic for possible re-sale, or transfer your tickets to a friend. Here's how:

  • Subscribers may exchange tickets for another subscription concert as long as tickets are available.
    • In Person: Visit the Avery Fisher Box Office up to two hours before the scheduled concert time to exchange tickets.

    • By Mail: Use the ticket exchange form*, send your exchange request to:

      New York Philharmonic Exchange Desk
      10 Lincoln Center Plaza
      New York, NY 10023-6970

      Your request must be received no later than 48 hours before the start time of the concert you are cancelling.

    • On the Phone: Call Customer Relations at (212) 875-5656 Monday through Friday 10:00AM–6:00PM, Saturday 1:00PM–6:00PM, and Sunday 12:00PM–5:00PM. Phone exchanges must be completed at least two hours before the concert you wish to attend.

  • You can give your tickets to a friend. Now we make it easy for you to pass your tickets to your friend. Just call (212) 875-5656 before at least 2 hours before concert time to have the tickets transferred to your friend's name and held at will call.

  • You may donate your tickets, which qualifies as a tax-deductible contribution to the New York Philharmonic. There are no refunds of purchased tickets and subscriptions.

  • Exchanges and donations for the 2014–15 season will not be available until August 2014.

*Exchange forms are viewable in Adobe Acrobat® (downloadable for free).

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What is the Subscriber Rewards program?
As a subscriber, you will receive our New York Philharmonic Subscriber Card. You will receive discounts and irresistible offers from restaurants, area shops, and businesses in the Lincoln Center area. The 2014–15 Subscriber card is valid from September 23, 2014 to June 13, 2015. Simply present your subscriber card and enjoy the rewards!

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How to Buy

How do I subscribe?
You have the options of ordering online, by fax, mail, phone, or in person at the Customer Relations Counter in Avery Fisher Hall. See the How to Subscribe page for details.

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May I buy more than one subscription?
Yes. Many people buy a few packages so they can enjoy more concerts. You may buy or renew multiple subscriptions online in a single transaction. For more details on how to subscribe, see the How to Subscribe page.

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Can I buy additional individual tickets?
Yes!

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How can I get an order form?
Download the 2014–15 subscription order form here:

View Brochures Online


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When will I receive my tickets?
Tickets will be mailed in late summer 2014 to the shipping address in your online account. We do not mail tickets internationally.

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May I reserve a parking space?
Yes, you can make parking arrangements with the Lincoln Center Pre-Pay Park and Lock Garage.

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Payment

May I make a contribution when I subscribe?
Yes! Contributions keep the Orchestra alive. Although our concerts are often sold out, ticket sales cover less than half of our costs. You can include a contribution whether you subscribe online, in person, or by mail, fax, or phone. (Online, you will have an opportunity to make a contribution when you check out.)

In addition to ensuring the high level of performing excellence for which the New York Philharmonic is revered worldwide, your contribution also enhances the benefits of being a subscriber! Depending on the amount of your gift, you may enjoy the benefits of being a Friend or Patron of the Philharmonic. Please include a tax-deductible gift with your subscription today! To learn more about the benefits of giving, please see the Membership Programs section. You may also call our Friends Office at
(212) 875-5381 or our Patron Office at (212) 875-5682. Thank you.

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Should my payment be for my first- or second-choice section?
When you order, your first-choice seating section is used to calculate the price. If we cannot seat you in your first-choice section, you will receive a refund for the difference between your first and second choices; if your second choice is more expensive, you will be charged for the difference.

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Which credit cards do you accept?
We accept the following major credit cards: American Express, MasterCard, Diners Club, Visa, and Discover.

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May I pay with more than one credit card?
Multiple credit cards are not accepted for a single online transaction. Multiple credit cards are accepted via mail, fax, and phone.

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May I pay a deposit to reserve my subscription?
We must have your payment in full in order to process your order and reserve your seats; deposits cannot be accepted.

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Seating & Pricing

May I view the seating chart?
Yes. See the Avery Fisher Hall seating chart on the Seating Chart page.

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What are the prices of subscriptions?
Subscription pricing is based on the number of concerts in your series and the seating section. For prices see the Subscriptions section and click on a tab to browse a series.

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May I request wheelchair and other accessible seating?
Yes, you may make special seating requests when you buy subscriptions. Simply check the box beside "I require a wheelchair location" when placing your order. Please visit our Accessibility page for more information.

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What if a seating section is sold-out?
The most recently updated information is always available on our website. If sections in a subscription package sell out, they will be marked "sold out" on the online ordering pages.

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Ticket Exchange

Can I purchase additional tickets with my exchange?
Yes, subject to availability, you can purchase additional individual tickets when you exchange your tickets.

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Which tickets and concerts are eligible for individual ticket exchange?
Subscription concerts are eligible for exchange into other subscription concerts. Special Events are exchangeable into other Special Events outside of Avery Fisher Hall are not available for exchange. Single tickets (tickets purchased outside of a subscription) are only available for exchange online or at the Avery Fisher Hall Box Office. Single tickets accrue a $10 per ticket exchange fee. Discounted single tickets are not available for exchange.

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Do I have to exchange my tickets all at once?
No, you can exchange any number of tickets that you wish. Exchanges must happen before the concert date. Please reference "if I am unable to attend a concert" section of this FAQ.

Is there a fee for exchanging tickets?
Subscription Tickets and Add-On tickets can be exchanged at no additional fee. Individual ticket orders purchased outside of a subscription will accrue a $10 per-ticket exchange fee. Open Rehearsals will accrue a $5 per-ticket exchange fee.

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Redeeming Gift of Music

How many concert tickets can I get with my Gift of Music vouchers?
Each Gift of Music voucher can be exchanged for one ticket to any Evening or Matinee concert, subject to availability excluding special events.

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How do I redeem my Gift of Music vouchers?
You may exchange your vouchers for tickets to your selected concerts via online, in person, on the phone with Customer Relations, or by mail. Mail orders are seated based on availability at the time the order is processed. You must allow at least 24 hours from the receipt of your order for processing.